Jacksons Motor Group A1 Approved Warranty

A1 Approved Warranty

Built for Confidence

Every vehicle comes with our standard 3 month Bronze warranty, with the option to upgrade to Platinum cover for up to 3 years on any vehicle.

Jacksons Motor Group warranty

Our Warranty Promise Simple, Clear, and A1 Approved

  • Bronze 3 month warranty included as standard on every vehicle.
  • Optional Platinum upgrade available for up to 3 years on any vehicle.
  • Cover designed to provide peace of mind against unexpected mechanical failure.
  • Backed by a straightforward claims process and support from our team.

Why Choose Platinum Warranty?

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Extra Protection When You Need It

  • Longer cover for added reassurance after purchase.
  • Protection against major mechanical failures that can disrupt your ownership experience.
  • Available on any vehicle with an upgrade path tailored to your needs.

What You Can Expect

  • Clear cover levels with a Bronze warranty as standard and Platinum as an upgrade.
  • Practical support from a team that understands the importance of getting you back on the road.
  • Confidence in your purchase from an A1 Approved dealer.
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Warranty Levels

We keep things simple:

  • Bronze: 3 months included as standard.
  • Platinum: available as an upgrade for up to 3 years.
  • Any vehicle: Platinum cover can be arranged across the range.

Platinum Warranty Coverage

Covered
Not Covered

What's Covered?

Platinum cover is designed to protect against mechanical failure on key vehicle components. If a part is not specifically listed, it is not covered.

  • Engine:

    Cylinder block, pistons, rings, crankshaft, bearings, timing chains, gears, distributor drive.

  • Turbo Unit:

    Inlet and exhaust turbine shafts, bearings, wastegate devices.

  • Gearbox:

    All components in manual or automatic transmissions, gears, bearings, clutches.

  • Clutch:

    Clutch plate, clutch cover, thrust bearing, release bearing.

  • Differential & Drive Shafts:

    Gears, pinions, bearings, shafts, propshaft, C.V. joints, couplings.

  • Brakes & Suspension:

    Servo units, cylinders, valves, control arms, bushings, ball joints, pins.

  • Steering & Bearings:

    Power steering units, rams, pumps, reservoirs, steering box, wheel bearings, seals, hubs, flanges.

  • Cooling System & Ventilation:

    Radiator, matrix, water pump, head gasket, thermostat, heater assembly, vents, tubes, controls.

  • Electronics & ECU:

    Solid-state control units, distributor, coil, motors, solenoids, relays, alternator, starter motor, switches, computers.

  • Air Conditioning & Fuel System:

    Compressors, pumps, reservoirs, fuel pump, carburettor, sender units, gauges, airflow meters, accumulator, fuel distributor, regulator.

  • Locks & Seals:

    Regulators, handles, locks, catches, major oil seals, gaskets.

  • Casings:

    Covered if damaged by any of the above listed components.

What's NOT Covered?

We are clear about exclusions so there are no surprises.

  • Brake friction materials (discs, pads).
  • Worn clutches or flywheels.
  • Batteries, oils, filters, and other consumables.
  • Glass, interior and exterior trim, bodywork, and tyres.
  • Coil springs that show corrosion.
  • Paintwork, software updates, and air con re-gassing.
  • Incorrect fuelling, wiper blades, and satellite navigation discs.
  • Exhaust systems, blocked DPF filters, bulbs, and lamps.
  • Tracking, setting up costs, and binding or seized brake components.

FAQs - Everything You Need to Know

What warranty comes with my vehicle?

Every vehicle includes our Bronze 3 month warranty as standard.

  • It is included with the vehicle at point of sale.
  • It is designed to provide cover against unexpected mechanical failure.
Can I upgrade my warranty?

Yes. You can upgrade to Platinum cover for up to 3 years on any vehicle.

  • Platinum is our enhanced level of cover.
  • It gives longer-term protection and added peace of mind.
Do I need to service my vehicle?

Yes. The vehicle should be serviced at the correct intervals recommended by the manufacturer.

  • Keep receipts and records as proof of servicing.
  • Servicing requirements must be followed to help maintain warranty validity.
Can I use my own garage?

In many cases, repairs can be carried out by a suitable garage, subject to the warranty terms and the claims process.

  • Use a reputable VAT-registered garage where possible.
  • Our team will guide you through the claim and next steps.
Does the warranty cover wear and tear?

No. The warranty is intended to cover unexpected mechanical failure, not normal wear and tear.

  • Wear and tear items are not the same as sudden component failure.
  • Exclusions are listed clearly in the warranty terms.
How do I make a claim?

If a problem develops, follow the claims process in your warranty booklet and contact our team as soon as possible.

  • We will help you through the claim step by step.
  • Keep details of the issue and any supporting paperwork ready.
Is there a courtesy car available?

Courtesy vehicle availability depends on the warranty terms and the nature of the claim. Our team will confirm what is available during the claims process.

Warranty cover levels, terms, exclusions, and claim handling are subject to the full warranty documentation provided at point of sale. The Bronze warranty is included as standard for 3 months. Platinum warranty is available as an upgrade for up to 3 years on any vehicle.